"I joined this surgery one and a half years ago and I can honestly say the customer care is inadequate. The receptionists are also rude.
In my previous surgeries, I was given regular asthma reviews - here I have had just one when I joined.
I phoned with chronic bronchitis today explaining that I had asthma and was having difficulty breathing. I was told that I could not see a doctor for two weeks and that I couldnât even phone when the surgery opened for an emergency day appointment. The receptionist showed little humanity. I will be moving surgeries promptly."
–Anonymous, 28th February 2019
In my previous surgeries, I was given regular asthma reviews - here I have had just one when I joined.
I phoned with chronic bronchitis today explaining that I had asthma and was having difficulty breathing. I was told that I could not see a doctor for two weeks and that I couldnât even phone when the surgery opened for an emergency day appointment. The receptionist showed little humanity. I will be moving surgeries promptly."
–Anonymous, 28th February 2019
ABOUT LOCAL GP - ARNOS GROVE MEDICAL CENTR
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