"The staff here are lovely in person and Iâve been pleased with the care I have received in that regard. However, the booking system is a nightmare.
They allow appointments generally to be booked after 8:30 but open 30 minutes earlier for urgent appointments. I called this morning in a lot of pain but was told that my needs didnât qualify as urgent because I was not in need of an ambulance. Surely, if anyone is in need of an ambulance then the appropriate option is 999? They need to clarify this and find a way to improve their booking system as it currently just doesnât work."
–Anonymous, 13th October 2021
They allow appointments generally to be booked after 8:30 but open 30 minutes earlier for urgent appointments. I called this morning in a lot of pain but was told that my needs didnât qualify as urgent because I was not in need of an ambulance. Surely, if anyone is in need of an ambulance then the appropriate option is 999? They need to clarify this and find a way to improve their booking system as it currently just doesnât work."
–Anonymous, 13th October 2021
ABOUT LOCAL GP - BEDMINSTER FAMILY PRACTICE
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