Brow Medical Centre

The Brow, Burgess Hill, West Sussex, RH15 9BS


Average review score of 3.9 from 14 customer reviews

"I feel that the appointment system could be better at the practise. When a patient such as myself needs a doctor to look at something pacific or further investigation, an appointment should be made when asked by the patient. Obviously a condition that is minor which can be dealt with over the phone is quite different.
As a patient we have to wait for a telephone call first before we can see a doctor ( which can be inconvenient depending on where you are at the time.. shopping or at work or maybe at the gym. It can be a little stressful having to wait for that call sometimes.. in case you miss the call. The telephone calls made to our mobiles must be costly to the nhs. Surely if the patient has a condition that needs to be seen by a doctor, with prescribed medication or further tests we as patients should be able to make an appointment rather than wait for a telephone call first. When we have a valid reason for seeing a doctor it should be easier and less stressful to make an appointment rather than waiting for a telephone call beforehand.. A good practise otherwise.."
Pamela, 26th July 2018


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