Charlton Hill Surgery

Charlton Road, Andover, Hampshire, SP10 3JY


Average review score of 4.1 from 14 customer reviews

"I visited " http://www.charltonhillsurgery.co.uk/ " I see "To book or cancel your appointment online, to order repeat medication or to view your coded medical record please click here" which directs you to a web site to book an appointment. Also, when I visit "Online Services / Text Reminders" page on your web site, it is written "You can now register to book appointments, online request repeat medication online and to receive appointment reminders by text." So, I have used the online services that was recommended on Surgery's website. All GP appointments on online service were over 30 days.

Surgery is extremely slow on writing simple referral letters (1 to 3 weeks).

Really tired of never ending waits on the phone hoping some of your staff will respond positively on any matter. I hope this surgery would change its mind set to help people rather than building a fake reputation!"
Anonymous, 16th November 2018


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