Charlton House

Rear High Street, Tow Law, Durham, County Durham, DL13 4DH


Average review score of 3.5 from 3 customer reviews

"Have a supposed user friendly IT system but it goes wrong, ' it fails to order your prescriptions' or is it more the surgery medics or lack of them. Posters all over the place stating you need to give 48 hours for a repeat but nothing about when a doctor will actually be available to sign them, never mind when they'll get to the chemist. Serious, as well as vital medications are left off for another day but the patient's condition remains unchanged and don't try to complain cause no one there listens. Poor service except for the 1 poor doctor trying their best to care for over 24000 patient with the occasional hand from total strangers, who forget the patient is the best judge of themselves."
Anonymous, 2nd December 2017


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