"I witnessed a staff member on a personal lengthy call and was distracting other staff with her personal issues on the phone by involving them in a conversation when she could not get a good result from a call she was making to a personal number. I know it was personal as they were all discussing it. Don't think they realise they are constantly being watched by patients sitting there waiting for appointments with nothing to do."
–Anonymous, 10th January 2019
–Anonymous, 10th January 2019
ABOUT LOCAL GP - CHARLTON HOUSE MEDICAL CENTRE
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