Child Okeford Surgery

Upper Street, Child Okeford, Blandford Forum, Dorset, DT11 8EF


Average review score of 3.7 from 5 customer reviews

"I'm no routine complainer or difficult patient, but even I have to concede that the front of house at this surgery can be a little lacking in friendliness and professionalism more often than not. It's nothing personal, and individually the staff are fine people I'm sure, but overall there is often a distinct feeling that the patent is an annoyance rather than in need of help, and now-a-days the reception is not even manned by anyone, and the telephone is seldom answered, eventually being redirected to the sister surgery in Blandford. So often are these issues prevalent, its become a well-known point of humour in the community. It would be nice if the reception desk was manned by at least one person all the time, and the surgery could increase or have the ability to answer the telephone directly, and the staff not try to steer people away from booking an appointment. There are times when an appointment is necessary, but the staff don't always agree. Often now, I telephone Blandford directly for everything, as they are most helpful and always there to talk to in person or on the phone - this is often not the case at Child Okeford."
Anonymous, 7th December 2018


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