"Iâve been registered at this surgery since I was a child but recently it has become a mission trying to get an appointment here. Iâm not one to run to the doctors as soon as I feel a little unwell so when I do need an appointment itâs because I genuinely have a problem that needs seeing to. Due to my student schedule and studying away, Iâm limited as to when I can come in so whenever Iâve tried to make an appointment Iâve been told there isnât anything available for that day and I have to try at 8.30am the next day because I cannot book in advance. Itâs an absolute joke, what about someone who cannot call to book in the morning and even if you do call in the morning the lines are so busy you donât get through till past 9 and then thereâs nothing left. The receptionists have a lot of attitude and do nothing to help you or be understanding. The service has been rapidly declining over the years and being hung up on was the last straw. Why people canât book in advance is beyond me. I registered with a GP elsewhere and was given an appt the same day. Absolutely disgraceful."
–Hadia M, 20th April 2018
–Hadia M, 20th April 2018
ABOUT LOCAL GP - CLIFTON HOUSE AND NOOK GROUP
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