Corner Ways Surgery

50 Manor Road, Beckenham, Kent, BR3 5LG


Average review score of 3.8 from 13 customer reviews

"I have been registered with Cornerways the majority of my life and growing up found it to be fine, however as I am now an adult Cornerways has begun to massively disappoint. I will now be looking to find a new doctor.

I won't waste time writing every time I've been disappointed but simply summarise the events of today (the final straw). I spent the morning at Croydon University Hospital related to an issue I had previously had (which had taken roughly 6 months for Cornerways to diagnose). I finished at the hospital proving I was able to empty my bladder, and left and went straight to Cornerways. During my GP appointment I was asked to give a urine sample. No problem with this, however I had literally just emptied my bladder. I requested water to fill my bladder and was told by the doctor to "turn the tap on and cross your fingers". Thankfully I asked a receptionist and she kindly got me a small cup of water. I waited about 10 minutes and unfortunately still couldn't go and needed to go home for a business call so asked if I could perhaps return the sample later in the day. I was told in a very negative and almost defensive tone that I would have to take it to Beckenham Beacon because samples can't be kept overnight. I asked when the samples were last collected and was told they were already gone. This was literally 10 minutes after being asked to give a sample and wait in reception.

It really feels like there is a huge disconnect at Cornerways now, and although I can't speak highly enough of the service I got from the nurse who did my jabs prior to going on holiday, other aspects of their service are beyond awful. Seriously, refusing me a cup of water to assist in providing a urine sample given you've just reviewed my medical records and they relate directly to passing urine? Unbelievable. I hope things improve, but I won't see if it does as I will be changing GP asap. It means now waiting over a week to be able to get an appointment elsewhere for a potentially serious issue, but I refuse to accept such poor service and rudeness and will take my chances."
Anonymous, 1st March 2019


ABOUT LOCAL GP - CORNER WAYS SURGERY

Corner Ways Surgery haven't written an "About Us" yet. If you are the practice manager or owner and wish to update this listing then please create an account or login to your management dashboard to amend the required details.

No image available

How to find Corner Ways Surgery

Click here for directions