Dr Ma Sims' Practice

West Wing, Dipple Medical Centre, Wickford Avenue, Pitsea, Basildon, Essex, SS13 3HQ


Average review score of 3.9 from 14 customer reviews

"Pointless being registered except to receive repeat prescriptions. Cannot get an appointment unless it is of sufficient urgency to require an A&E visit.

On the rare occassion I've been in (initial check and annual check, mandated by surgery) Doctor refuses to listen and is patronising in the extreme, which leaves a significant doubt over any diagnosis, as important information is ignored or dismissed.

With an SS13 post code, you may as well have leprosy as no other practice will accept you. None in Benfleet, even though they display capacity, as soon as they find out you're the other side of the A130 they pretty much hang up.

We have now registered with a private GP and have to pay to get seen as it's the only way to get seen by a doctor with the type of symptons or issues, GPs should be dealing with.

If we'd have known how bad GP services were in this area and at this practice, we would not have moved here, please be aware."
Anonymous, 27th November 2018


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