Dr R Khanchandani's Practice

9 Blenheim Crescent, Luton, Bedfordshire, LU3 1HA


Average review score of 3.1 from 13 customer reviews

"Send an email repeat prescription by email on 12th Feb, then called my pharmecy if they have received my prescription on 22nd Feb and they said no. So called surgery whats happening on my repeat prescription request. I was told that I have requested on 19th Feb so you will get it on 23rd Feb. I said I have requested by email on 12th Feb and she fumbled feeling something went wrong and said it will be ready tomorrow. I told her I don't have any medication and I need it today and she said I will request this to be done later today. I said atleast this will be sorted today (22nd Feb). Guess what as expected when I called the Pharmecy they have not received my prescription. Again same drama when I called on today 23rd Feb they lady said it will be done today afternoon and when i questioned her why this has not been done for more than 10 days she said I dont know. The best part is when she said you can get emertency medication from your pharmecy without the prescription. This is first I heard this that pharmecy gives out antibiotics and steroids ointment without the prescription? The staff need to be trained more and have some sort of SLA (Service Lever Agreement) for the practice and distributed to the patient or put it on the notice board, so atleast we are aware what to expect from the surgery. Though the surgery staff as improved over the years I been with them but need more work needs to be done.

Saying all this, I would like to add that the GP's are doing the good work and also they need to add more appointments for kids. As just yesterday haven't got appointment for my 2 and half year old girl. They need to be seen quickly rather than saying the parent there is three weeks wait for an appointment."
Viral S, 23rd February 2018


ABOUT LOCAL GP - DR R KHANCHANDANI'S PRACTICE

Dr R Khanchandani's Practice haven't written an "About Us" yet. If you are the practice manager or owner and wish to update this listing then please create an account or login to your management dashboard to amend the required details.

No image available

How to find Dr R Khanchandani's Practice

Click here for directions