"Disgusting attitude by the reception staff!! It is with great expectation that I joined the surgery.But I feel really disappointed and feel let down by the reception staff.High regards for the doctors and some of the nurses.They exhibit compassion and professionalism .But the reception staff (some of them) are rude and impolite and act like ignorant and nasty.There are several times they hung up the phone while we were still talking.One of the receptionist was so rude and arrogant that I felt like reporting her on the spot.They should be given training how to deal with patients.Patients approach the surgery for a reason and the receptionists should not add extra stress to them .Iam planning to raise a formal concern if I experience any more horrible incidents."
–Anonymous, 12th February 2019
–Anonymous, 12th February 2019
ABOUT LOCAL GP - DR T CRAWFORD & PARTNERS
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