"I am disappointed with the service that I receive from Eldene Health Centre now that it has been taken over. You have trouble getting through on the phone line and when you eventually do your told there are no appointments to see a doctor. The favourite saying is âGo to urgent careâ the hospitals are complaining that they are being overloaded with patients, this is why. Or go to Moredon I thought you was registered with a GP where you live, why are you expected to drive across town to see someone. Prescription have been a problem too. Order it with POD go to collect and I was told it hadnât been done by POD which wasnât true the receptionist had missed the message and the doctor hadnât authorised it. I then had to wait several days for it to be done and then go the Victoria Cross surgery in town to collect it. How are elderly people meant to collect prescriptions from town when they live in Eldene. If Victoria Cross havenât got enough doctors they shouldnât have taken on Eldene and Nythe surgeries."
–Anonymous, 3rd February 2019
–Anonymous, 3rd February 2019
ABOUT LOCAL GP - ELDENE HEALTH CENTRE ( DR GUILDING'S SURGERY)
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