Frances Street Medical Centre

2 Frances Street, Doncaster, South Yorkshire, DN1 1JS

Average review score of 4.5 from 18 customer reviews

Average review score from 18 customer reviews

"My son tried to get an appointment with a nurse for over 3 days kept phoning from 8.30 each morning , no one answering the phone on day one, day 2 finally got through at 11 am was told all appointments taken for that day phone again tomorrow, so day 3 phoning again from 8.30 got through at 10 am no appointments again, so had to attend the 24 hour same day doctors at mid day. His father not knowing that son had been seen at the 24 hour service tried again to make an appointment for him and actually got one for the same day later in the afternoon, when he realised son had been seen elsewhere ,he tried to ring the surgery back to cancel the appointment ,but no one answered the phone , he tried from 11 am to 5pm every half an hour and then at 5.30 an automated message said the surgery is closed?? No wonder there is such a high number of people not attending appointments if no one answers the phone!! Gone really downhill since the original 4 doctors are no longer there, the nurses are obviously struggling with the work load if you are unable to get appointments , why it has changed from the nurse calling you back i will never know. I cant understand how you can accept new patients when the ones you already have cant get seen."
–Anonymous, 12th October 2018

ABOUT LOCAL GP - FRANCES STREET MEDICAL CENTRE

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FACILITIES

PERFORMANCE

National Patient Survey

60.00%

GP Patient Survey score for opening hours

59.50%

GP Patient Survey score for telephone communication

63.60%

GP Patient Survey score for making an appointment

85.50%

GP Patient Survey score for overall satisfaction

National Patient Survey

The information below is taken from the national GP Patient Survey. The results for this practice are depicted below. More detailed results from the GP Patient Survey are available from the GP Patient Survey website at: www.gp-patient.co.uk.

Key Facts

44,035

Registered patients at this practice

YES

Are weekday evening, and weekend appointments offered?

4 GPs

3 male, and 1 female

86%

of patients would recommend them to friends and family

For more information on how this data is collected, please click here.

SERVICES

Please see below a list of the services currently offered at this practice.

DOCTORS AND SUPPORT STAFF

Dr Ko Ko Laing

GMC Number - 3439256

General Practitioner

Qualifications - DGM, MBBS, MRCGP

Dr Ko Ko Laing qualified in 1989, his previous surgery in Victory Road merged with the Portsdown Group in April 2010. He is a highly experienced GP, is based in Kingston Crescent Surgery he has a number of special interest which includes medicine, rheumatology and joint injections. He is a keen tennis player and also enjoys travel.

Dr Peter Kipgen

GMC Number - 6147727

General Practitioner

Dr Kipgen qualified from Barts and the London Medical School in 2006 (MBBS). He completed his GP training in Dorset in 2015 (MRCGP). He has a broad range of experience gained from hospital posts earlier in his career; these include paediatrics, sexual health, orthopaedics and emergency medicine. In his spare time he enjoys hill-walking and is a keen amateur chef. He also enjoys playing and watching sport especially rugby and football.

Mr Phil Monnery

GMC Number - 3562703

General Practitioner

Qualifications - FRCS 1999, FRCSI 1995, MBBS, 1991, MRCGP 2012

Dr Philip Monnery qualified from ST George’s Hospital Medical School in 1991, Undertaking a career in the Royal Air force. Initially undertaking surgical training and specialising in Ear, Nose and Throat he became a consultant in the Military in 2006. A change in life goals meant a change to general practice in 2009. He joined Portsdown Group Practice in 2015 and maintains his special interest in ENT and is responsible for the Portsdown Travel Clinic. He is married to Alison and has three children who keep them both very busy. He likes nothing better than to relax in the garden and is frequently seen with either a chainsaw or an axe, what could go wrong!?

Dr Catherine Tuson

GMC Number - 6160583

General Practitioner

Qualifications - BSc, MBChB, MRCGP

Dr Cat Tuson graduated from Warwick University in 2007 and joined the Practice in 2013 having completed her GP training in the North East of England. She has a special interest in orthopaedics and joint injections and also in women’s health.

OTHER BRANCHES

Example Practice 1

Lake Road Health Centre, Nutfield Place, Portsmouth, Hampshire, PO1 4JT

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Example Practice 2

Lake Road Health Centre, Nutfield Place, Portsmouth, Hampshire, PO1 4JT

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Example Practice 3

Lake Road Health Centre, Nutfield Place, Portsmouth, Hampshire, PO1 4JT

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How to find Frances Street Medical Centre

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JOB VACANCIES

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Frances Street Medical Centre

2 Frances Street, Doncaster, South Yorkshire, DN1 1JS

Average review score from 18 customer reviews

ABOUT LOCAL GP - FRANCES STREET MEDICAL CENTRE

How to find Frances Street Medical Centre

FACILITIES

PERFORMANCE

National Patient Survey

National Patient Survey

Key Facts

SERVICES

DOCTORS AND SUPPORT STAFF

Dr Ko Ko Laing

Dr Peter Kipgen

Mr Phil Monnery

Dr Catherine Tuson

OTHER BRANCHES

Example Practice 1

Example Practice 2

Example Practice 3

How to find Frances Street Medical Centre

JOB VACANCIES

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