Fulwell Cross Medical Centre

1 Tomswood Hill, Barkingside, Ilford, Essex, IG6 2HG


Average review score of 2 from 13 customer reviews

"Always was appalling surgery gradually gone downhill not effecient reception not intentive lack empathy as for practice manager what does he do exactly? How can you not have someone on site for blood tests not acceptable was told don't know when you can book blood test what reply? Thought practice care patients? Even when this mystery nurse appears from hosp to take blood can be week to two weeks wait truly appalling not acceptable. Why can't one of the staff be trained up to do bloods. Not everyone elder disabilities pain no transport can get hosp on two buses blood test. Also still appalling making phone call and having hear sermon from practice manager about services on my call expense I want appt not semon. Also what response to a patient when they said on review cost them hefty price phone call response practice manager was change Yr provider nice lol you need to sort yourself out with free phone call to surgery not having to listen sermon you need cut that out go straight throughreception. Obviously too many patients still take on more yet ones loyal been surgery from day one get worst treatment. We know reception has their favourites same as doctors taking more time care with certain patients while we sit like fool with appt time running over at times 15 to 30 mins maybe more not always emergency don't use that as an excuse. I know exactly what's going on"
Anonymous, 7th March 2019


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