"I made an emergency appointment for my daughter this morning as she has had a cold for ages n it just keeps getting worse!! Her cough was making her sick!! They told me to b the for jus before 11 to fill in form n she would b seen at 11!! It takes us 30 mins to walk there in the snow for them to tell me that they had to record of me phoning so they couldnât c my daughter! Even though one of the receptionist even said she had spoke to some one who needed to register but couldnât remember who n she also said she told them to come down for 11 but still couldnât remember! But I was stil told there was nothing they could do!! So I had to take my very ill daughter in the snow for them to tel me I was lieing!! I said wel canât I jus get in now they said no! I am fuming they treated me n my daughter with no respect!! Disgusted!!"
–Anonymous, 17th January 2019
–Anonymous, 17th January 2019
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