HESA Medical Centre

52 Station Road, Hayes, Middlesex, UB3 4DD


Average review score of 3.3 from 14 customer reviews

"I had booked an appointment with the GP in order to discuss some health concerns. He was very dismissive of them. He did not take into account my concerns regarding my health and he just told me to wait and see. My health worsened and I went to the GP again but regardless he was as usual very dismissive. I have had a very bad experience with this surgery and am thinking of switching surgeries.

My GP has very poor communication skills and his knowledge of my condition was also substandard. I think he needs some retraining or focus more on improving his patients health. It is a very poor experience which I have received. I hope the GP practise contacts me and tells me where they are making improvements so that this low standard of care is not delivered to anyone else."
Anonymous, 28th February 2019


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