"This used to be a really good practice with reasonable access to doctors. However it is now impossible to get any appointment within a fortnight with a doctor or nurse unless you say it's an emergency. DO NOT RING IF IT IS AN EMERGENCY.
When you ring you first have to listen to a whole load of recorded spiel and press buttons to be directed to the right surgery. You're then put in a queue.
On Monday I waited for 45 minutes with repeated messages telling me throughout that I was first in the queue, but nobody answered. In the end I had to give up.
This is not an appropriate level of service for any company, let alone one which deals with urgent medical cases."
–Anonymous, 23rd November 2018
When you ring you first have to listen to a whole load of recorded spiel and press buttons to be directed to the right surgery. You're then put in a queue.
On Monday I waited for 45 minutes with repeated messages telling me throughout that I was first in the queue, but nobody answered. In the end I had to give up.
This is not an appropriate level of service for any company, let alone one which deals with urgent medical cases."
–Anonymous, 23rd November 2018
ABOUT LOCAL GP - HUMBLEYARD PRACTICE
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