Humbleyard Practice

Cantley Lane, Cringleford, Norwich, Norfolk, NR4 6TA


Average review score of 4.1 from 7 customer reviews

"This used to be a really good practice with reasonable access to doctors. However it is now impossible to get any appointment within a fortnight with a doctor or nurse unless you say it's an emergency. DO NOT RING IF IT IS AN EMERGENCY.
When you ring you first have to listen to a whole load of recorded spiel and press buttons to be directed to the right surgery. You're then put in a queue.
On Monday I waited for 45 minutes with repeated messages telling me throughout that I was first in the queue, but nobody answered. In the end I had to give up.
This is not an appropriate level of service for any company, let alone one which deals with urgent medical cases."
Anonymous, 23rd November 2018


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