Kildonan House

Ramsbottom Road, Horwich, Bolton, Greater Manchester, BL6 5NW


Average review score of 3.9 from 25 customer reviews

"Firstly, Kildonan house must be the most over subscribed surgery in the UK. Never have I been able to attain an appointment within three days of a call. To make matters worse, when calling first thing, there is generally no answer and when eventually getting through, all appointments are allocated for the day.

I have records showing I have called 42 times before an answer, with the resulting call saying if we were desperate we should just go to A&E. The aforementioned situation resulted in my son being treated for Sepsis/Meningitis after the surgery could not get him in for 4 days.

Myself, an asthma sufferer, has today, Monday 14th January, been told there are no appointments until Tuesday 22nd January. My response was I am struggling to breathe now. I'm amazed I wasn't told to go directly to A&E."
Anonymous, 14th January 2019


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