"People always complain when change is forced upon them. I too was suspicious of the new appointments system, knowing that it was in reality a rationing procedure to combat the huge excess of demand over supply for doctors' appointments.
Since it started, however, I have needed an appointment on two occasions and in each case was seen on the same morning. The system works!
I do have reservations about discussing my ailment with a receptionist, but again in each case the person was helpful, polite, understanding and efficient. It would appear that the surgery has invested in serious training."
–James H, 6th June 2018
Since it started, however, I have needed an appointment on two occasions and in each case was seen on the same morning. The system works!
I do have reservations about discussing my ailment with a receptionist, but again in each case the person was helpful, polite, understanding and efficient. It would appear that the surgery has invested in serious training."
–James H, 6th June 2018
ABOUT LOCAL GP - LEY HILL SURGERY
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