Lime Grove Surgery

Woodside Healthcare Centre, Woodside Road, Haydock St Helens, St Helens, Merseyside, WA11 0NA


Average review score of 3.1 from 24 customer reviews

"Been a patient for 40+ yrs & generally no problems with doctors or receptionists. Getting an appointment can sometimes be difficult but mostly fine & ok I may have too ring next day BUT never taken more than 2days to get appt! If I’ve felt I couldn’t wait then I’ve gone to ‘walk-in center (& yes I’m not so young & yes I’m retired) - even if I’ve had to get a taxi. That’s the purpose of such centres!

More recently I have found both doctors to be very helpful & thorough in dealing with my health problems (although I would have liked too know that the practice site no longer has the doctors I am familiar with - found out by accessing this review ‘thing’).

Only other problem I’ve had is registering on-line (still not been successful) & I do feel sorry for people who can’t use r don’t have access too technology as there seems to be more flexibility re getting appointments too suit for those who are technically savvy!

However this isn’t just GP’s it’s part of the whole NHS system e.g. I’ve recently got an appointment at my local hospital BUT to do this I had to go through a ‘commissioning’ trust via the midlands & Lancashire! Although I understand the logic (centralisation & cost saving) What’s that got to do with Merseyside? Again how do people with hearing &/or sight problems cope with all this without help?

Finally I wonder if some of the submitted reviews are actually for Lime Grove as it is on the same site as another practice (same entrance) & I know from dealing with the other practice on my 90yr old mother’s behalf that it is harder to get through etc etc"
Atherton, 14th February 2019


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