Lime Tree Surgery - Durrington

Durrington Lane, Worthing, West Sussex, BN13 2RX


Average review score of 2.9 from 9 customer reviews

"I have a repeat prescription every 2 months. This prescription only has 3 days from when it can be handed in to when I run out of pills. Having taken my prescription in on a Monday, I found that instead of the normal 2 days turnaround, this time I was advised to go back on Thursday. I have used the last of my pills but on returning to the surgery on the Thursday I was told it was closed due to staff training, and even though the normal reception staff who hand out prescriptions were sat behind the desk, the prescriptions had apparently been locked away.
Why was the prescription delayed until a day when you must have known training was taking place?
Why did the prescriptions need to be locked away?
Why was no notification of the training given when the prescription was given in - the box just said Thursday.
I have tried in the past to put my prescription in a week early only for it to be returned."
Mike, 28th February 2019


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