London Road Medical Centre

The Medical Centre, 32 London Road, Sittingbourne, Kent, ME10 1ND


Average review score of 3.2 from 20 customer reviews

"I do not know what has happened to this once efficient practise.
I had an appointment on the 29th January which was cancelled as the doctor I should have seen was ill. I was told the surgery would call me to make a further appointment>
I called today 25th February as I have heard nothing from the surgery and was told you have to call at 1.30 on a Monday to make an appointment for up to 4 weeks time. I tried calling from 1.30 until until 3.30 when I got through I was told all the appointments had gone in half an hour. I would have to try next Monday again at 1.30. I cannot see how you will ever be able to get an appointment! You also state you are accepting new patients how can you possibly say this when the patients you already have cannot be seen.
We are told to make sure we cancel any appointments that are not needed. Totally understand and agree with this but if you have a morning appointment which you need to cancel that day you cannot get through on the telephone to cancel it.
There is an appalling and worrying situation happening at this surgery and find I am lacking confidence in being a patient at this practice. Such a shame I have been A patient here for many years."
Keith C, 25th February 2019


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