Manor House Surgery

Emperors Gate, Stevenage, Hertfordshire, SG2 7QX


Average review score of 3.8 from 8 customer reviews

"I have used this GP since I moved here 3 years ago…have never seen the same gp twice. … the Receptionist today very abrupt and not helpful at all. Face to face appointments not welcomed. I am 68 years old and have had two falls since November 2nd 2020. Had phone consultation on 2/11/20 due to fall which was more or less dismissed, 2 hrs later had another fall on both knees and had to attend A& E after 3 hrs being on my own… receptionist at gp said to phone emergency service!!!! Due to pandemic I waited till I could get a lift from neighbour and then spent 6 hrs @ A& E lister Stevenage. As it was 11 pm I had to get myself home. No follow up from GP.
Last week I had another fall on my elbow on concrete and phoned Gp….. another phone consultation and promise of urgent X-ray…. Don’t know whether to laugh or ?
Can’t even see full medical notes on line…..when I enquired was told that was the protocol!!! Relatives in Stevenage have full access to their medical records….but this practice cannot explain why they don’t?
My previous GP was in London….. I was a patient for over 35 years and they were 1st class…… always saw the same gp and had full confidence in them. What a shock moving to Stevenage….. will change gp as soon as Possible. Complaining more about receptionist than gp but can’t wait to transfer to another practice."
Anonymous, 1st October 2021


ABOUT LOCAL GP - MANOR HOUSE SURGERY

Manor House Surgery haven't written an "About Us" yet. If you are the practice manager or owner and wish to update this listing then please create an account or login to your management dashboard to amend the required details.

No image available

How to find Manor House Surgery

Click here for directions