"I have used this GP since I moved here 3 years agoâ¦have never seen the same gp twice. ⦠the Receptionist today very abrupt and not helpful at all. Face to face appointments not welcomed. I am 68 years old and have had two falls since November 2nd 2020. Had phone consultation on 2/11/20 due to fall which was more or less dismissed, 2 hrs later had another fall on both knees and had to attend A& E after 3 hrs being on my own⦠receptionist at gp said to phone emergency service!!!! Due to pandemic I waited till I could get a lift from neighbour and then spent 6 hrs @ A& E lister Stevenage. As it was 11 pm I had to get myself home. No follow up from GP.
Last week I had another fall on my elbow on concrete and phoned Gpâ¦.. another phone consultation and promise of urgent X-rayâ¦. Donât know whether to laugh or ?
Canât even see full medical notes on lineâ¦..when I enquired was told that was the protocol!!! Relatives in Stevenage have full access to their medical recordsâ¦.but this practice cannot explain why they donât?
My previous GP was in Londonâ¦.. I was a patient for over 35 years and they were 1st classâ¦â¦ always saw the same gp and had full confidence in them. What a shock moving to Stevenageâ¦.. will change gp as soon as Possible. Complaining more about receptionist than gp but canât wait to transfer to another practice."
–Anonymous, 1st October 2021
Last week I had another fall on my elbow on concrete and phoned Gpâ¦.. another phone consultation and promise of urgent X-rayâ¦. Donât know whether to laugh or ?
Canât even see full medical notes on lineâ¦..when I enquired was told that was the protocol!!! Relatives in Stevenage have full access to their medical recordsâ¦.but this practice cannot explain why they donât?
My previous GP was in Londonâ¦.. I was a patient for over 35 years and they were 1st classâ¦â¦ always saw the same gp and had full confidence in them. What a shock moving to Stevenageâ¦.. will change gp as soon as Possible. Complaining more about receptionist than gp but canât wait to transfer to another practice."
–Anonymous, 1st October 2021
ABOUT LOCAL GP - MANOR HOUSE SURGERY
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