Nightingale Valley Practice

Wick Road, Brislington, Bristol, Avon, BS4 4HU


Average review score of 4.5 from 5 customer reviews

"My partner had high blood pressure in Feb 18, the doctor ran lots of tests, bloods, etc. We were told his ECG came back normal. February this year (2019) we have needed a medical report from the doctor for life insurance, on the report the doctor said that the ECG was abnormal and that he should have had an echocardiagram done back when he had the ECG which was 1 YEAR later! I even have a copy of the letter to say he should have been referred but wasn't. So, we have the echocardiogram done, ring up for the results, again reception said it was normal no action. Today, we receive a letter to say he has been reffered to the heart institute, when I rang the doctors to see what this appointment letter was for, they said "who told you it was normal?" The lady on the phone sounded surprised that we were told it was normal and wasn't much help. Rang the hospital to book in the appointment, and guess what, no appointments, so he's on a long waiting list to be seen, if this was dealt with last year when he had the ECG done we would have seen cardiology by now. I work in health care and am doing my nurse training and know things aren't always easy with wait times etc, but to tell us twice for two different tests that they were normal when they weren't is a joke. I am very upset and angry with the level of care my partner has received and I am considering wether or not to take this further. The lack of communication is appalling! We are looking to move doctors surgerys after I have decided wether I am going to take this further or not."
Anonymous, 7th March 2019


ABOUT LOCAL GP - NIGHTINGALE VALLEY PRACTICE

Nightingale Valley Practice haven't written an "About Us" yet. If you are the practice manager or owner and wish to update this listing then please create an account or login to your management dashboard to amend the required details.

No image available

How to find Nightingale Valley Practice

Click here for directions