Northcote House Surgery

8 Broad Leas, St Ives, Cambridgeshire, PE27 5PT


Average review score of 3.7 from 6 customer reviews

"I think some of the doctors do not react well to patients who ask detailed questions regarding their treatment. It is unclear to me whether this is because they feel it is disrespectful of their experience and knowledge, that they feel intimidated, or that they don't have time to engage with you. Whatever the reason we as a society are being told constantly to look after ourselves, that prevention is better than cure, and that our GP will be able to help if we are worried about anything. Therefore I expect a far more engaging, friendly and warm response from the GPs at the surgery than I have experienced so far. I do not have a long litany of medical issues and so have not been a great burden on the NHS over the years, so when I do engage I expect to be treated in a kind, warm and patient manner and have everything clearly explained, certainly not "I will tell the nurse what blood tests to do" when asking which blood tests will be performed!"
Anonymous, 13th November 2018


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