"originally made an appointment on 14/01, for 13/02 at 5:50 (was the soonest I could be seen after 5pm as I work mon-fri 8-5). Phoned up on 15/01 and re-arranged this for 14/02 when I realised I had a previous engagement on 13/02.
Having been able to get the afternoon of the 14th off work, I phoned on 06/02 to see if I could move my appointment sooner in the afternoon, only to be told that I didn't have an appointment booked at all!!! One was booked for me for the afternoon (3:40pm), and was told I would receive text confirming my appointment.
Text comes through the next morning, with my original appointment of 5:50!! So I phone to find out if its 5:50 or 3:40, and am told that there is no appointment for 3:40, only 5:50!!
left hand doesn't know what the right is doing in that reception. either that or I was being blatantly lied to when I phoned on 06/02.
ALWAYS DOUBLE CHECK YOUR APPOINTMENT TIMES!!!!"
–Annoyed P, 7th February 2019
Having been able to get the afternoon of the 14th off work, I phoned on 06/02 to see if I could move my appointment sooner in the afternoon, only to be told that I didn't have an appointment booked at all!!! One was booked for me for the afternoon (3:40pm), and was told I would receive text confirming my appointment.
Text comes through the next morning, with my original appointment of 5:50!! So I phone to find out if its 5:50 or 3:40, and am told that there is no appointment for 3:40, only 5:50!!
left hand doesn't know what the right is doing in that reception. either that or I was being blatantly lied to when I phoned on 06/02.
ALWAYS DOUBLE CHECK YOUR APPOINTMENT TIMES!!!!"
–Annoyed P, 7th February 2019
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