Oakwood Medical Centre

Malcolms Way, Reservoir Road, Southgate, London, Greater London, N14 4AQ


Average review score of 2.6 from 12 customer reviews

"Just called (09:50, November 21) to try to get an appointment to see a GP.
Told that the only available appointment is December 28!
Advised to wait until the condition is more serious and then seek an emergency appointment by joining the daily appointment lotteries at 08:00 or 12:00.
I have had numbness, some pain and pins and needsles in my left arm and hand for a couple of weeks. I am concerned that it could be a blood clot or Carpal Tunnel syndrome.
Am I really supposed to wait for symptoms to become more serious in order to compete for an appointment??
Regulalrly they write to say I'm due a diabetes review then refuse to offer an appointment when I call them.
This practice lost all my medical records when I transferred in 2014 despite having them sent over twice.
They regulalrly make a mess of my repeat prescription for diabetes medication and regulalrly try to blame the pharmacist for their own shoddy work.
Rude and unhelpful reception and administrative staff only add to the issues with this practice.
It seems to me they maximise income by registering far more patients than they have capacity or will to serve. Their numbers should be cut by the NHS until a decent servce level is achieved."
Anonymous, 21st November 2018


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