Owlthorpe Medical Centre

Moorthorpe Bank, Owlthorpe, Sheffield, South Yorkshire, S20 6PD


Average review score of 3 from 5 customer reviews

"Ordered my repeat prescription last week by handing it in paper form, however coming into the chemist today the pharmacist said that my prescription is not in stock and does not know when they will be next betting this in. She also stated that she was unable to give me my paper copy of the prescription back as this is now online, in which meant that I was unable to go to another pharmacy to order this. I was advised by her to go into the surgery to get my GP to sign another one, however GP was unable to do this as they were in clinic which is understandable. The pharmacist did not have a clue what was going on, and was unprofessional. This has not only happened to me but another member of my family, in which resulted in delayed medication. I currently work for the NHS and am shocked at the service that I received, I felt that they did not care and brushed it off that they did not have my prescription in. They was not very helpful at all. What I do not understand is if they knew it was not in stock and didn't know when it next would be in...why did they not contact me? Inform me somehow? Have my printed prescription form ready so I could take it else where? The chemist appeared to not know what was going on. In addition unable to get a GP appointment until a few weeks."
Anonymous, 10th October 2018


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