Paradise Medical Centre

Broad Street, Coventry, West Midlands, CV6 5BG


Average review score of 4.2 from 16 customer reviews

"issue..

difficulty in seeing a consultation my typical experience involved calling the surgery and being placed on hold (typical 10 minute wait) when its answer its likely there is nothing available and they suggest you call in the next calling slots which is afternoon which become another game of roulette so you either get in a slot or need to try the next day.

on another occasion they the front of house team might take the call and ask what the reason for the seeing the gp which i find uncomfortable sharing but afraid to not give and answer you may not get an appointment if the receptionist doesn't feel like its high priority.

they also fail to notify you if the appointment is cancelled but when you turn up they insist they attempted to call you and you only can take there word, this incident is doubly frustration as I'd received a text message confirming the appointment on the day and if i wanted to cancel i should contact them. so when i asked the receptionist about this she continued to state we did try and contact by phone (I had no missed call or any voice messages) but could not explain why i was sent the text.

Not sure if this is the GP fault but the GP arranged a scan for me only for me to get a message a week later from NHS reply stating my scan has been rejected!, I follow up with a call and the practice state that they were not aware of this but will look into this and arrange another scan. I don't feel confident this is being sorted so try and make another appointment but finding great difficulty getting the appointment.

The reason the first GP appointment was cancelled was the the GP was sick i fast forward to my attempt to make the appointment today im informed that there no availability till 4 days latest as the GP is sick, but will need to call on the day and play the roulette game again to see if i can luck myself into a slot."
Anonymous, 5th March 2019


ABOUT LOCAL GP - PARADISE MEDICAL CENTRE

Paradise Medical Centre haven't written an "About Us" yet. If you are the practice manager or owner and wish to update this listing then please create an account or login to your management dashboard to amend the required details.

No image available

How to find Paradise Medical Centre

Click here for directions