"Recently amalgamated from 2 previous surgeries. Very difficult to get through on the phone. Tried for days and 8th in queue and line dies after 15 mins. Visited reception and staff are generally rude and they sigh as if everything is a bother. Not allowed to make advanced appointments for routine matters which is a nightmare, so everyone rings for same day appointments. The signage outside displays wrong times and name of practice, the website hasnât been updated and there is a general feeling of unprofessionalism about the place. They have been working on opening the new amalgamated practice for months and it clear that the planning and governance has been spectacularly wrong. I wouldnât email or write to the Practice Manager either as despite what she says in this blog, she will never get back to you. The GPâs and Nurses are good but their admin and support teams are simply dreadful."
–Anonymous, 21st February 2019
–Anonymous, 21st February 2019
ABOUT LOCAL GP - PARK MEDICAL PRACTICE
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