Park Surgery

Albion Way, Horsham, West Sussex, RH12 1BG


Average review score of 3.4 from 19 customer reviews

"This morning, 5-2-19 at 8-00am sharp I rang the surgery as I was in great pain and needed to see a doctor. After exactly 37 mins I was told no appointments at all were available for today . I explained that my complaint was reoccurring and I had a copy of a letter sent to you by a doctor that the next time the infection occurred it was to be swabbed for possible staph aureus. I was told that not only were there no doctors available there was not even a nurse who could do it. I was told to try again tomorrow. Faced with either having to possibly go through the same again tomorrow or going to the hospital I complained then to be told I could see a doctor at 13:10. When I arrived 15 minutes early there were 3 people in the entire waiting room I took a photo at 13:05 of a completely empty waiting room . At 13:10 the doctor called me in , no one had left. That means the doctors are sitting in their rooms waiting for the few lucky patents you who manage to get past your receptionists. This also happened to me a few weeks ago so I know it's not an isolated inccedent. Is there any reason why I should not take this to the local papers?"
Graham M, 5th February 2019


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