"I have had Doctors talking about their own problems rather than mine ! and made me feel like an inconvenience and as for the reception staff !! the rudest most unhelpful and sometimes actually spiteful group of people I have ever come across with no thought to the fact that people are asking for help when feeling vunerable
I have witnessed satff giving each other encouraging smiles when they have got one over on a distressed patient, raising their eyebrows at reasonable requests and being very unnecessarily officious
Do you really think I or anyone else would want to give personal/ medical/ confidential information to people like that ?
I have no confidence at all with this 'bound by confidentiality' statement as their behaviour conveys quite the opposite
The only reason I have stayed with them is for the doctor I see who is lovely but even she cant complete with the reception staff lack of personal skills"
–Jacqui N, 6th February 2019
I have witnessed satff giving each other encouraging smiles when they have got one over on a distressed patient, raising their eyebrows at reasonable requests and being very unnecessarily officious
Do you really think I or anyone else would want to give personal/ medical/ confidential information to people like that ?
I have no confidence at all with this 'bound by confidentiality' statement as their behaviour conveys quite the opposite
The only reason I have stayed with them is for the doctor I see who is lovely but even she cant complete with the reception staff lack of personal skills"
–Jacqui N, 6th February 2019
ABOUT LOCAL GP - PARKSIDE MEDICAL CENTRE
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