"Tried to get through to the surgery for our family relative as they tried on several occasions and gave up it was important the phone call to mark we tried and failed couldnât get through in the end ended up going down there this is ridiculous to have to go to those measures as not everybody drives get there and the place was empty and staff sat in office surely the telephone system must be monitored as to how busy there busiest part of the day is and surely extra staff then to handle calls systems and technology these days surely this isnât a big thing to ask for us releatives and patients to be able to communicate within a reasonable amount of time."
–Anonymous, 25th January 2019
–Anonymous, 25th January 2019
ABOUT LOCAL GP - PENKRIDGE MEDICAL PRACTICE
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