Phoenix Medical Group

Dunelm Road, Thornley, Durham, County Durham, DH6 3HW


Average review score of 2.7 from 6 customer reviews

"It takes so long to get an appointment that you have to suffer in silence. When you eventually arrive for the appointment you can wait at least 45 minutes after the alloted time to see the doctor / nurse. You can even arrive to an empty surgery and you still have to wait. I have tried for months to be able to review my patient records online, but after numerous different stories as to what I can see I am still no further forward. The right hand does not appear to know what the left hand is doing. The reception staff generally try to help. I would not recomend this practice."
Savute, 17th February 2019


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