"Hi,
I had an appointment on 10 January 2019 when I was told that I will get by post vouchers for Slimming World. Today is 18 February 2019 and I did not get the vouchers. Over a couple a weeks ago I asked at Reception about this and I was told that they will chase up the vouchers. Last week I received a phone call from Bradgate Reception asking to go and collect the vouchers from Bradgate Surgery. I did collect the envelope where I was told that there are vouchers. I opened the envelope a bit later and there were no vouchers in that envelope. I went back to Reception and the lady left her desk and came back after 10 minutes and told me very abrupt: you will receive the vouchers by post! I tried to explain that I was there because I was told that the vouchers are there but the lady spoke over me, looked through me then simply looked to the person behind me like I was a nuisance......?!?! Last week on Thursday 14 February 2019 I received a a letter from the consultant gastroenterologist at Southmead Hospital requesting for an antibiotic to be prescribed to myself. I phoned Reception and a doctor called me back the same day. I explained about the letter and antibiotic and the doctor said that he will look into this and asked me to bring a copy of the letter which I did the same day Thursday 14 February. There are 5 five days since and nothing happened. I do not understand what is going on. Please help asap."
–Constanta K, 18th February 2019
I had an appointment on 10 January 2019 when I was told that I will get by post vouchers for Slimming World. Today is 18 February 2019 and I did not get the vouchers. Over a couple a weeks ago I asked at Reception about this and I was told that they will chase up the vouchers. Last week I received a phone call from Bradgate Reception asking to go and collect the vouchers from Bradgate Surgery. I did collect the envelope where I was told that there are vouchers. I opened the envelope a bit later and there were no vouchers in that envelope. I went back to Reception and the lady left her desk and came back after 10 minutes and told me very abrupt: you will receive the vouchers by post! I tried to explain that I was there because I was told that the vouchers are there but the lady spoke over me, looked through me then simply looked to the person behind me like I was a nuisance......?!?! Last week on Thursday 14 February 2019 I received a a letter from the consultant gastroenterologist at Southmead Hospital requesting for an antibiotic to be prescribed to myself. I phoned Reception and a doctor called me back the same day. I explained about the letter and antibiotic and the doctor said that he will look into this and asked me to bring a copy of the letter which I did the same day Thursday 14 February. There are 5 five days since and nothing happened. I do not understand what is going on. Please help asap."
–Constanta K, 18th February 2019
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