Quarry Bank Medical Centre

165 High Street, Quarry Bank, Brierley Hill, West Midlands, DY5 2AE


Average review score of 3.3 from 13 customer reviews

"Great doctors, midwifes etc for me the problem was the rude, outspoken woman behind the desk who tried to humiliate me in front of all her colleagues and people queuing to make appointments . She clearly had no idea what she was doing working there .!
I was called to collect a letter that all staff had no recognition of apart from lady I spoke to day before who asked me to collect, but she wasn’t ther at the time, so I had to ask her to speak with the doctor as she tried saying nothing was there and quite frankly was rude and unhelpful with a disrespecting attitude towards the people needing medical help. Had the cheek to tell me I didn’t look unwell after suffering with ongoing mental health problems and Graves’ disease was also pregnant?? suffering from a viral bug going round, did not expect to be abused at a place people go to seek medical advice would recommend professionals change there reception staff not the first time I’ve been made to feel horrible after dealing with them. Disgraceful service should be ashamed and if your unwell as she stated you shouldn’t of came in putting some of the elderly vulnerable public at risk spreading ??..... ??"
Anonymous, 20th December 2018


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