Radford Medical Practice - Kaur

Radford Health Centre, Ilkeston Road, Nottingham, Nottinghamshire, NG7 3GW


Average review score of 3.2 from 5 customer reviews

"Sadly some of the the receptionists don't recognise patients critical positions.
* Tend to talk to each other too much and basically just dump you in a chair & leave you?
* Many times I've felt unwell, needed to go out for fresh air
* Never been noticed by receptionist, not even offered a glass of water (water helps considerably)

* Appointments always difficult to book [even expressed emergency, yet not acknowledged as important?

{Today for example - in major pain & informed receptionist) Response was no appointment until the following Thursday - That"s a week?

A nurse gave me a well needed hug after realizing how I was feeling in previous blood test appointment...

# Receptionist should realise & understand practice empathy, understand chronic conditions. And keep their holiday chats private, after all as patients we hear these comments. And we think, sadly we are unable to have a holiday???

* I hear about & see signs of training days, if so this is what should be taught & practiced. This will then show great improvement after we have gone!

Thank you

GHBinns"
Anonymous, 18th October 2018


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