"During a consultation the doctor promised she would call me after checking something out. 2 weeks later and no call.
They only take certain types of telephone query at certain times. For example, results of tests cannot be obtained until after 11am. Work commitments can mean it is not possible to call after 11am.
Reception staff regularly hang up the phone if they do not wish to discuss something.
It takes forever to get through to them on the phone.
The list of examples of poor service from this practice is very long."
–Anonymous, 11th February 2019
They only take certain types of telephone query at certain times. For example, results of tests cannot be obtained until after 11am. Work commitments can mean it is not possible to call after 11am.
Reception staff regularly hang up the phone if they do not wish to discuss something.
It takes forever to get through to them on the phone.
The list of examples of poor service from this practice is very long."
–Anonymous, 11th February 2019
ABOUT LOCAL GP - RADNOR HOUSE SURGERY & ASCOT MEDICAL CENTRE
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