Regent Street Surgery

73 Regent Street, Stonehouse, Gloucestershire, GL10 2AA


Average review score of 4.3 from 3 customer reviews

"I have been a patient at this practice for over 15 years. During this time I can say hand on heart that there has never been a mistake or incorrect diagnosis. As a medical person myself I feel well able to discuss my complex heath issues, and I have never come away thinking anything but praise for the Doctors, Nurses, Pharmacist & reception staff.

I make a habit of talking to the staff when they are not deeply in work - which often ends with much laughter with many of the patients who are waiting for their appointment. If you don't talk to the staff they are not going to get to know you -or you them. They are people who care and if you telephone in with an emergency request you will be seen that day.

Electronic booking is available, as is prescription repeats - ask the practice manager or receptionist for details of how to receive your medical Id & password to log in at home.

The only area that lets the total Surgery down is the lack of patients joining the PPG (Patient Participation Group) - We need MORE people to join the group (an NHS Requirement) as we act as a point of information between patients & Doctors. We can help if you have an issue that needs investigating. We provide data of missed appointments and hopefully we will be able to raise money for new equipment such as Blood Pressure Monitors for patients to take home.(Other Surgeries have raised a great deal of money to purchase new BP monitors, Equipment, Resuscitation equipment - things that make the life of both patients & Doctors easier. SO PLEASE, Tell the Practice Manager you want to Join the PPG! WE NEED YOU!"
KitKat2, 31st January 2019


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