Spring House Surgery

555 Chorley Old Road, Bolton, Lancashire, BL1 6AF


Average review score of 3.6 from 13 customer reviews

"I have read the comment of the person that was complaining she wouldn’t get an appointment earlier than 3,4 weeks and about that game of “ call at 8 am or 1 pm “ every single day,and the response of her complained was that is not true. It is very true, I have been with this surgery for several years now and I can tell how much the service has changed. I have been waiting 3 weeks to see a GP, they listened to only a part of my needs and then asked me to book another appointment as I wanted a blood test, I got an appointment in another 3 weeks time , I have done the blood test and I received a text message to see gp to discuss the results .. I called the surgery the lady said to call at 8 am , I callled 17 times to get through just to be told that I can get an appointment in 3 weeks time again... or to call every day at 8 am and 1 pm to keep on trying. I am worried about my blood test resits and if something it’s wrong I can’t start treatment until the 1st of January."
Georgiana, 11th December 2018


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