St John's Street Surgery

16 St.John's Street, Kempston, Bedford, Bedfordshire, MK42 8EP


Average review score of 3.8 from 7 customer reviews

"Its can be very difficult to get an appointment for several weeks.I rang recently trying to make an emergency appointment but advised by reception staff none available as only 1 doctor in,you need to ring back after the weekend .I also find difficulty in getting an appointment with the same doctor ,so each appointment is often with a different Dr or standin locum who knows nothing about you or your ongoing health problems and has not read your notes. In turn thisgives you as a patient less opportunity to build a rappour or confidence with the surgery .If you complain over the phone with reception staff about the difficulty in obtaining an appointment miraculously an earlier date /slot is found .
On line booking is available but often the next appointment is several weeks away.On the positive side the surgery is near to my home."
Anonymous, 14th December 2018


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