"I recently had to visit Lister House for an appointment for an ongoing stress and anxiety condition.
Parking is always an issue at LH, but on this occasion it was particularly bad. The patient parking area was full and had cars queuing in it, so I had to wait outside the pharmacy while there was room for me to turn round so I could try and find a space on a side street. There were cars behind me so I couldn't reverse out.
While I was waiting there (a matter of a few minutes) a member of staff (reception/office) came out and got in her car which was parked in the patient parking area, and then proceeded to berate me for parking outside the pharmacy. I tried to tell her that I wasn't 'parked' (my engine was still running) and that I was trying to turn round but had no where to go. She kept saying they needed access for ambulances - I know that, but short of tele-porting myself out of there I couldn't do anything!
Can I just say that parking wouldn't be as bad at your surgeries if the staff didn't park in the patient areas. There are designated areas for staff parking and I would never dream of parking in those. This is not the first time I have seen staff parking there, and it is not the only surgery it happens at. Recently at Coleman Street, I had to wait in the car park due to a mix up with my appointment time, and I saw at least six members of staff (nurses and office staff) getting into and out of cars there.
Given the reason for my visit to LH today, it is no wonder that my stress and anxiety levels were very high by the time I had my appointment."
–John H, 4th June 2018
Parking is always an issue at LH, but on this occasion it was particularly bad. The patient parking area was full and had cars queuing in it, so I had to wait outside the pharmacy while there was room for me to turn round so I could try and find a space on a side street. There were cars behind me so I couldn't reverse out.
While I was waiting there (a matter of a few minutes) a member of staff (reception/office) came out and got in her car which was parked in the patient parking area, and then proceeded to berate me for parking outside the pharmacy. I tried to tell her that I wasn't 'parked' (my engine was still running) and that I was trying to turn round but had no where to go. She kept saying they needed access for ambulances - I know that, but short of tele-porting myself out of there I couldn't do anything!
Can I just say that parking wouldn't be as bad at your surgeries if the staff didn't park in the patient areas. There are designated areas for staff parking and I would never dream of parking in those. This is not the first time I have seen staff parking there, and it is not the only surgery it happens at. Recently at Coleman Street, I had to wait in the car park due to a mix up with my appointment time, and I saw at least six members of staff (nurses and office staff) getting into and out of cars there.
Given the reason for my visit to LH today, it is no wonder that my stress and anxiety levels were very high by the time I had my appointment."
–John H, 4th June 2018
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