Station House Surgery

Station Road, Kendal, Cumbria, LA9 6SA


Average review score of 3.4 from 13 customer reviews

"I generally have positive experiences with station house, today being an exception. Went into the surgery for a medication review only to be insulted as soon as I entered the room. The first comment I received from one of the doctors was “have you put on weight?” To which I wasn’t able to reply as I was shocked that they thought it was relevant to the nature of the appointment. At first I ignored this comment thinking nothing of it. As soon as I had sat down he began repeating this comment about how I’m now “excessively overweight” and that I should “exercise more”. He also proceeded to get the scales out to weigh me to then make further criticism towards my weight. I know I’m not exactly the skinniest of people and I’m aware of my size, but I do not see myself as “dangerously overweight”. I’m 20 with diagnosis of depression and anxiety as well as having autism. So for these unnecessary comments to be made when they’re irrelevant to my appointment has upset me and I refuse to see this particular doctor again in the future. There is always a nicer way of phrasing a comment about someone’s weight or any other health issues, but to assume it’s okay to speak to someone this way and not have any damage down psychologically is ridiculous."
Anonymous, 8th February 2019


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