"Recently moved to this surgery after relocating to the area. It has taken them months to register me. They have failed to write to me confirming registration or communicate with me in any way. I have only been able to get through to them by telephone on one occasion after calling what must be hundreds of times.
I was supposed to have a telephone appointment and was never called. This was re-booked and the doctor managed to call my landline number and not my mobile which was requested at the wrong time and then had the nerve to say that I had not answered his call.
Finally managed to get an appointment at the surgery after the failure of the telephone appointments so took time off work, Sat waiting for 40 minutes with no updates. Finally saw a locum doctor who was quite frankly totally rude and unprofessional.
I have no faith in this surgery as they have failed on pretty much every level so far."
–Anonymous, 29th November 2018
I was supposed to have a telephone appointment and was never called. This was re-booked and the doctor managed to call my landline number and not my mobile which was requested at the wrong time and then had the nerve to say that I had not answered his call.
Finally managed to get an appointment at the surgery after the failure of the telephone appointments so took time off work, Sat waiting for 40 minutes with no updates. Finally saw a locum doctor who was quite frankly totally rude and unprofessional.
I have no faith in this surgery as they have failed on pretty much every level so far."
–Anonymous, 29th November 2018
ABOUT LOCAL GP - SUTTON HILL MEDICAL PRACTICE
Sutton Hill Medical Practice haven't written an "About Us" yet. If you are the practice manager or owner and wish to update this listing then please create an account or login to your management dashboard to amend the required details.