Sydenham House Medical Centre

Mill Court, Ashford, Kent, TN24 8DN


Average review score of 2.9 from 16 customer reviews

"Today's experience was not the greatest, normally the Dr's are professional and courteous, especially the one's i see on the regular but today's Dr i felt wasn't, i had gone down to extend my medical certificate and get a new prescription as i had lost my repeat, no biggie, my medical certificate was extended no problem but my repeat prescription, normally a months worth was lowered to two weeks, this confused me at first as i had just mentioned to him that i lost my repeat, the response i got was certainly unexpected, i was told the reason i had only two weeks was because i needed to be kept an eye on and come back in two weeks because adults don't lose their prescription, it felt quite condescending.
I also had a spot which i just wanted checked out while i was there as i worry quite a bit, the response i got for that was "i don't know, i assume it's nothing to worry about".
Far be it from me to tell a Dr how to do their job but shouldn't they do more than simply look at it, make an assumption and say i don't know.
I wasn't too happy with today's visit as it seemed to me at least unprofessional."
Anonymous, 4th March 2019


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