The Barn Surgery

1 Purewell Cross Road, Christchurch, Dorset, BH23 3AF


Average review score of 2.2 from 13 customer reviews

"If you are also experiencing problems with this surgery you can complain also using this link

https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/

This is a truly terrible place.

1. There time keeping is appalling. You will be waiting at least over an hour beyond your appointment time
2. They are impossible to get hold off by phone i have been on hold with them for over 45 minutes today.
3. They are dangerously unorganised. They have lost prescriptions given to them meaning that important medication is not dispensed in time.
4. They don't allow repeat prescriptions over the phone but force you to drive to them
5. Parking is no existent.
6. They will refuse to give repeat prescriptions, but wont tell you. It will become apparent when you try to pick up at which point it cant be dispensed. I have almost run out of insulin and heart medication because of this
7. I have moved my treatment to Bournemouth hospital but they keep trying to get me to come back to their surgery."
Anonymous, 7th January 2019


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