The Doctors House - Marlow Medical Group

The Doctors' House, Victoria Road, Marlow, Buckinghamshire, SL7 1DN


Average review score of 3.5 from 18 customer reviews

"What on earth is happening to this surgery. Phoned in to book for a routine smear test - 31 minutes in the queue, then got an appointment immediately. Surely in a digital age I should have been able to book that online - the receptionist said it was because she needed to ensure that the appointment was at the right time, but really? Surely an alert on the booking system to tell me that's when it needs to be would work - you clearly dont have enough staff to man the phones, so why dont you make things easier for all of us?. When you go online it says there are no online appointments available.

Please Marlow surgery up your game. make the most of the technology available and mostly stop wasting my time."
Anonymous, 4th March 2019


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