"Absolutely disgraceful reception staff who are rude and treat you like you're an inconvenience for expecting them to do their jobs. You never see the same GP twice (if you can get an appointment in the first place). Reception staff treat you like they're doing YOU a favour, instead of being thankful they're in a job (which they genuinely should not be). As the first point of contact at the Elms, the reception staff should be welcoming and eager to help. You'd get better care and attention on your first day in prison. Avoid."
–Anonymous, 18th June 2021
–Anonymous, 18th June 2021
ABOUT LOCAL GP - THE ELMS MEDICAL CENTRE
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