The Evergreen Surgery

26 High Street, Wanstead, London, Greater London, E11 2AQ


Average review score of 3.3 from 22 customer reviews

"I have just had a total hip replacement. I had to see a nurse for a second time, to remove the remainder of my staples. Unfortunately this second nurse was unprofessional. I had to explain to her how many staples were left in ( I would have thought that would have been on my notes from my previous visit}. During taking out the first staple, which was painful and bled, her personal mobile rang. She gave me a pad to hold over the bleeding. She said she had to take it as a package was being delivered. I assumed it was for the surgery. It turned out to be a personal call about a delivery for herself. She then found the other 2 staples. Whilst she was taking them out, she had one eye on her phone, which was on her desk, and one eye on removing my other 2 staples. She kept saying "don't they realise I am working". The nurse didn't clean the wound and reapplied the old dressing stuck down with a couple of pieces of tape. I asked her if she would change my compression stockings but she refused saying " she was not allowed to because of Covid.". I found this odd as she had just removed staples etc. I wish to say that I am extremely satisfied with my doctor at this surgery. It is unfortunate that this nurse did not live up to the very high standard of the other nurse and my doctor. The review ratings apply to this visit only."
Anonymous, 11th December 2020


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